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Showing posts from December 27, 2015

10 Rules to Create a Complaint-free Content for Online Business

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As the daily business activities move on, at times there is a scope for inviting a business complaint, hurdle or an emergency service to be given to a customer requirement. How to handle that situation is a big challenge with the fact that as business owner, you never wish to eject bad reputation in the market. Some of the proven and quality solutions are discussed in this article.

Some of the customer complaints - " I did not order for this color"  - " This is not what I asked for" - "Please change it or replace with a new one" - "Please refund my payment" - "This quality is not good"

The primary cause of a complaint is that the business order did not meet the need / necessity  or the quality of product or service did not convey any satisfaction to the customer.

It is important to lay a special emphasis on the manufacturing quality of the product and document the product description effectively through content marketing.
Content mark…